CaliberVirtual

Privacy Policy

Last updated: April 13, 2026

Caliber Virtual ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://calibervirtual.com or use our services.

Information We Collect

Information You Provide

  • Contact information: Name, email address, phone number, and company name when you fill out forms or request a consultation.
  • Business information: Industry, company size, and staffing needs shared during consultations.
  • Account information: Login credentials for our client portal.
  • Communications: Messages, feedback, and correspondence you send us.

Information Collected Automatically

  • Usage data: Pages visited, time on site, referring URLs, and browser type via Google Analytics.
  • Device data: IP address, operating system, and device type.
  • Cookies: We use essential cookies for site functionality and analytics cookies to understand usage patterns.

How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To match you with a qualified virtual assistant
  • To communicate about your account, services, and support
  • To improve our website, services, and user experience
  • To send relevant updates and marketing communications (with your consent)
  • To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Third-party vendors who assist with website hosting, analytics, email delivery, and CRM operations, bound by confidentiality agreements.
  • Virtual assistants: Assigned VAs receive only the information necessary to perform their duties, under strict NDAs and data handling protocols.
  • Legal requirements: When required by law, regulation, or legal process.

Data Security

We implement industry-standard security measures including encrypted communications, secure credential management, access controls, and regular security reviews. For healthcare clients, we maintain HIPAA-compliant data handling procedures and execute Business Associate Agreements (BAAs).

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request data portability

Cookies

Our website uses cookies for essential functionality and analytics (Google Analytics). You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at: